Risk Analytics
Risk Assessment is widely used in Lending and Insurance Industries to understand the risk profile of the prospective customers. The underwriters in these industries collect important information such as credit history, salary slips, identity proofs, family income to assess the risk.
In our company, we use state of the art AI / Machine Learning techniques to provide a good assessment of the customers and help the underwriters in both lending and Insurance domains to quickly validate the customers.
Customer Analytics
Customer Analytics helps organization understand customer needs and issues related to good customer service. We can help organizations in their Data strategy around marketing and customer service while helping them maintain the PII information of their customers. We also help organizations in defining the promotional, marketing and call strategies using AI and Machine Learning models.
Contact Center Analytics
Contact Center plays a vital role for companies dealing with Debt Collections, Customer Support, Business Process Outsourcing. We help companies profile the customers to help improve overall satisfaction of the customers.
